Frequently Asked Questions
Can I submit questions about the content of this site?
Or is solely ‘self-service’?
I have built my site to be as self-explanatory as possible. Abundant explanation is offered through text, music notation examples, audio and video clips. In addition, there are many exercises. The structure of the site is very clear, and has been constructed in small stages.
If something is still not quite clear, then it is possible to send questions to a forum. Anyone, including myself, can react to the questions submitted. You can make use of the forum as often as you like.
Technically-specific questions, regarding your instrument for example, are best directed towards your music teacher.
Will my account be renewed automatically?
No, an account will not renewed automatically.
Your log-in code will be void after the chosen subscription period has expired.
You will receive a reminder before your subscription period expires. It will then be possible to renew it online.
If you decide to take no action, your account details will be automatically deactivated when the subscription period has expired.
I still can’t log in after I sent my payment.
Check that you have used the correct log-in name and password.
During registration you will be asked to provide a log-in name and password.
NB: these are case-sensitive!
It could be that, during registration, another log-in name or password was submitted than that used when logging in (for example, due to a typing error). Check the email which will have been sent to you for the correct, submitted log-in name.
Privacy policy
MusicTheory.Education complies with the legal privacy rules.
MusicTheory.Education will carefully protect your personal information and never make it available to third parties.
Your privacy
Registration on the site
When you register on the site, we ask you to provide some personal details (name, city, country & email). The data is stored on secure servers. This data is never shared with third parties.
Cookies
MusicTheory.Education uses cookies, a small piece of text that is sent to your browser when you visit MusicTheory.Education. These cookies are necessary for some functionalities of the site, for example to remember your preferences and to analyze the use of the site.
Choices for personal data
We offer the opportunity to view, change, or delete all personal information.
Customize / unsubscribe newsletter
At the bottom of each mailing you will find the possibility to change your details or to unsubscribe.
Remove Account
It is possible to delete personal data and account details.